Your views
Your feedback is vital to us as we continue to increase the quality of our services.
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Date: 21 November 2024
Time: 13:01
April 2015 results
The Outpatients Friends and Family Test result for April 2015 is 94%. This is based on 1178 responses.
| Area | Total number of responses | Would recommended | Would not recommended |
|---|---|---|---|
| Outpatients | 1140 | 94% | 2% |
| Imaging (including X-ray) | 13 | 92% | 0% |
| Therapies | 25 | 100% | 0% |
| Total | 1178 | 94% | 2% |
We’re doing this well
- Providing an efficient and prompt service
- Delivering professional and considerate care
- Staff are attentive and approachable
We’re working on this
- The Outpatient Department is working with each speciality to reduce waiting times and change appointment systems
- Signage within Area 2 is being reviewed in order to be replaced by new signs that are clearer and more informative for patients
- We are currently working with our booking centre and patient experience team to improve the content and efficiency of our patient letters
