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Your views

Your Views

Your feedback is vital to us as we continue to increase the quality of our services.

Your views

Date: 30 March 2023

Time: 03:51

April 2015 results

The Outpatients Friends and Family Test result for April 2015 is 94%. This is based on 1178 responses.

AreaTotal number of responsesWould recommendedWould not recommended
Outpatients 1140 94% 2%
Imaging (including X-ray) 13 92% 0%
Therapies 25 100% 0%
Total 1178 94% 2%

We’re doing this well

  • Providing an efficient and prompt service
  • Delivering professional and considerate care
  • Staff are attentive and approachable

We’re working on this

  • The Outpatient Department is working with each speciality to reduce waiting times and change appointment systems
  • Signage within Area 2 is being reviewed in order to be replaced by new signs that are clearer and more informative for patients
  • We are currently working with our booking centre and patient experience team to improve the content and efficiency of our patient letters

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