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Your views

Your Views

Your feedback is vital to us as we continue to increase the quality of our services.

Your views

Date: 18 April 2024

Time: 16:15

July 2016 results

The Outpatients Friends and Family Test result for July 2016 is 96%. This is based on 1857 responses.

AreaTotal number of responsesWould recommendedWould not recommended
Outpatients 1535 96% 1%
Imaging (including X-ray) 149 97% 1%
Therapies 173 99% 0%
Total 1857 96% 1%

We’re doing this well

  • Staff are friendly, understanding and patient
  • Prompt and efficient service – the Anticoagulation Team in particular

We’re working on this

  • We are working to reduce waiting times in the Ophthalmology Department following feedback received through the Friends and Family Test. In the meantime, we are providing pagers for patients to use so they can move freely around the hospital whilst they wait
  • We are also increasing the frequency of tea trolley visits to each area to provide more opportunities for refreshments

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