Your views
Your feedback is vital to us as we continue to increase the quality of our services.
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Date: 22 December 2024
Time: 01:35
March 2015 results
The Outpatients Friends and Family Test result for March 2015 is 96%. This is based on 1075 responses.
| Area | Total number of responses | Would recommended | Would not recommended |
|---|---|---|---|
| Outpatients | 985 | 96% | 1% |
| Imaging (including X-ray) | 46 | 98% | 0% |
| Therapies | 44 | 98% | 0% |
| Total | 1075 | 96% | 1% |
We’re doing this well
- Delivering excellent treatment and care
- Staff treat patients and visitors with courtesy and respect
- The information we give to patients is clear and easy to understand
We’re working on this
- A refreshment trolley will be visiting outpatient waiting areas to ensure that visitors are comfortable whilst waiting to be seen
- Self check-in kiosks are being replaced in outpatients to improve ease of use
- Pre-admission assessment clinics have been restructured and a new appointment model has been introduced to reduce waiting times
