Browse site A – Z

Your views

Your Views

Your feedback is vital to us as we continue to increase the quality of our services.

Your views

Date: 20 April 2024

Time: 11:16

September 2015 results

The Outpatients Friends and Family Test result for September 2015 is 94%. This is based on 1255 responses.

AreaTotal number of responsesWould recommendedWould not recommended
Outpatients 989 92% 3%
Imaging (including X-ray) 20 100% 0%
Therapies 246 97% 1%
Total 1255 94% 3%

We’re doing this well

  • We deliver a consistently friendly, efficient and professional service to patients and visitors
  • Staff listen to patients attentively and always go that extra mile
  • Patients are well informed and communicated with

We’re working on this

  • Staff are undertaking further qualifications in customer care to ensure that patient needs are dealt with in the best way possible
  • A patient pager system is now in use across the Outpatient Department. Patients can now go and buy refreshments and walk around the hospital grounds without worrying about missing their appointment

We're improving the accessibility of our websites. If you can't access any content or if you would like to request information in another format, please view our accessibility statement.