Your views
Your feedback is vital to us as we continue to increase the quality of our services.
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Date: 20 April 2024
Time: 17:28
March 2016 results
The Outpatients Friends and Family Test result for March 2016 is 97%. This is based on 1590 responses.
| Area | Total number of responses | Would recommended | Would not recommended |
|---|---|---|---|
| Outpatients | 1229 | 97% | 2% |
| Imaging (including X-ray) | 18 | 94% | 6% |
| Therapies | 343 | 99% | 1% |
| Total | 1590 | 97% | 2% |
We’re doing this well
- Patients satisfied they are receiving an efficient service
- Excellent care and support from the staff
- Our staff communicate well and patients feel well informed about their care
We’re working on this
- The department has set up a working group to review signage across the outpatient department to improve patient flow
- Improvement of plasma screens, implementing more in the sub-waiting areas
