RRPPS operates a Quality Management System which complies with the requirements of ISO 9001:2015.  We were first registered to the ISO Quality Management Standard in June 2000.  We are committed to continually improving our effectiveness driven by the requirement to ensure customer satisfaction.

RRPPS team members establish annual quality objectives, which aim to improve existing services provided by RRPPS, or to offer new services to respond to changing customer needs.  These objectives are reviewed at each team meeting, and monitored by Senior Management and Quality Assurance Personnel.

RRPPS’ Quality Policy is reviewed annually and communicated to all staff members within the organization.  We ensure that all personnel understand and fully implement our Policy and Procedures, and are committed to the ethos of continually improving our services to our customers.

Quality policy

RRPPS is the largest and most experienced organisation in the Midlands providing a comprehensive radiation physics and protection service throughout the United Kingdom, with some of our services offered internationally.

The service is based within University Hospitals Birmingham NHS Foundation Trust (UHB) and employs approximately 35 staff, working from purpose built laboratories, comprising clerical officers, clinical technologists and clinical scientists, to cover protection of ionising and non-ionising radiation, providing guidance, interpretation and training for implementation of regulations and national and international guidance.

Staff are accredited as radiation protection advisers, radioactive waste advisers, laser protection advisers and radiation instrument specialists. RRPPS staff also includes magnetic resonance (MRI) safety experts and medical physics experts. Services are provided to facilities using:

• X-ray machines
• ultrasound imaging equipment
• lasers
• MRI scanners
• radiotherapy
• nuclear medicine departments
• laboratories
• universities
• colleges
• industrial users of radioactive materials

RRPPS includes an approved dosimetry service that has been recognised by the Health and Safety Executive ever since the introduction of the Ionising Radiations Regulations in 1985. Our experience in personal monitoring dates back to 1949 and we are the largest approved dosimetry service in the NHS.

RRPPS provide an independent, high quality calibration service for a wide range of diagnostic X-ray and radiation protection instrumentation to both NHS and industry sector customers.

RRPPS aim is to ensure that we provide our services as efficiently, effectively and consistently as possible to achieve customer satisfaction, to go beyond standard expectations, while meeting statutory and good practice requirements.

RRPPS operates a quality management system which complies with the requirements of ISO 9001:2015. We were first registered to the ISO Quality Management Standard in June 2000. We are committed to complying with the requirements of the quality management system, and to continually improve our effectiveness driven by the requirement of ensuring customer satisfaction.

RRPPS has a documented procedure to establish quality objectives, which aim to improve existing services provided, or to offer new services to respond to changing customer needs.

RRPPS quality policy is communicated to all staff members within the organisation annually. We ensure that all personnel understand and fully implement our policy and procedures, and are committed to the ethos of continually improving our services to our customers.