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Date: 20 November 2024
Time: 05:42
Winners and shortlisted nominees, 2012
- Behind the Scenes Award
- Best in Care Clinical Award
- Best in Care Non-clinical Award
- Brighter Futures Award
- Chairman's Award for Employee of the Year
- Chief Executive's Innovation in Practice Award
- Dignity in Care Award
- Governors' Award for Best in Care
- Infection Prevention and Control Award
- Member of the Year Award
- Patricia Taylor Award for Excellence in Service
- Team of the Year Award
- The Queen Elizabeth Hospital Birmingham Charity's Charity Supporter of the Year Award
- Volunteer of the Year Award
- Outstanding Achievement Award
- All other nominees
Behind the Scenes Award
- Michelle Day
"What a difference one person has made - I wish I could clone her!" (Lyn Newton) - Patient Transport
"As well as getting us to the hospital, the staff are always so friendly and positive." (Jackie Behan) - Robert Hawkesford [winner]
"Robert ensures that patients do not stop being cared for even after death." (Rachel Brown)
Best in Care Clinical Award
- Dan Abayon [winner]
"Not only is he clinically excellent; he is outstandingly kind to patients and has a highly professional attitude." (Toni Jenkins) - Liam Blaney
"I feel lucky to have such an understanding and highly skilled consultant looking after me." (Jacqueline Barratt) - Sandeep Nagra
"Every single bone marrow transplant patient we have ever met has told us about how wonderful she is." (Staff of Ward 625)
Best in Care Non-clinical Award
- Anne Iles
"Her follow-up skills with every task given to her are commendable." (Umesh Salanke) - Irene Lightfoot
"Irene has always been assertive, friendly, fantastic at her job and put a smile on the face of many." (April Perks) - Suraiya Khan [winner]
"Her heart of gold yet nerves of steel provide the perfect harmony for such a tough reception role." (Lucy Finnegan)
Brighter Futures Award
- Antony Cobley [winner]
"Antony has put a huge amount of personal effort into improving the health and well-being of staff." (Fiona Glebioska) - Sarah Carmalt
"She has enthused many staff to take an active role in recycling." (Julie Cox) - Joanne Partridge
"Joanne is a highly enthusiastic and flexible worker who always strives to achieve the best." (Ellie-Jane Picard)
Chairman's Award for Employee of the Year
- Jamilla Kausar [winner]
"She has made the last 12 years bearable. Jamilla has given my husband his quality of life back." (Rosemarie Smith) - Carol Dodd
"She epitomises the Trust’s value of honesty in her work...she is an unsung hero." (Steve Cumley) - Carol McNeill
"She works tirelessly to help all those around her and always goes beyond the call of duty." (Cynthia Barnes)
Chief Executive's Innovation in Practice Award
- Umesh Salanke [winner]
"His course is the first of its kind in the region, probably the first of its kind in the UK." (Dr H Shahzad) - Phil Walshe and Sue Atkins
"Both contributed significantly to ‘Make Specialling Special’ which has made a real difference to patients" (Margaret Harries) - Endoscopy/Bowel Screening
"Endoscopy and decontamination have triumphed in two peer reviews." (Fiona Thomas and R P Walt)
Dignity in Care Award
- Urmila Tandon [winner]
"She is an inspiration to all staff trained and untrained who work with the older adult." (Fiona Kelliher) - Nurses on Critical Care B
"All the thank yous in the world are not enough … they are, in one word, amazing!" (Kim Bakewell) - Zahra Ali
"Zahra is keen to ensure that vulnerable patients in theatre receive the best in care" (Margaret Harries)
Governors' Award for Best in Care
- Wendy Mills
"Wendy is an integral part of the Burns team and an excellent role model to all." (Sue Sharp) - Ward 516
"The care I received during my three and a half weeks as an inpatient was truly outstanding." (Maldwyn Jones) - Sophie Naylor [winner]
"She went that extra mile to help us when we felt we were banging our heads against the wall." (Colin Osborne)
Infection Prevention and Control Award
- Angela Jenkins and Sharon Rose [winner]
"Sharon and Angela ensure the cleanliness of Ward 301 is the best a ward can receive." (Liz Simpson) - Clinical Decision Unit
"CDU have undertaken a journey which has demonstrated improvements in infection prevention and control." (Clair Phillips) - Joanne Thompson
"Jo regularly went beyond the call of duty and the result of her hard work is palpable today." (Craig Bradley)
Member of the Year Award
- Paramjit Kang [winner]
"If I was ill, I would wish for Pam to be my carer." (Liz Simpson) - Hazel Froggatt
"Hazel is selfless and I am very blessed. She helps me to keep going now life is very difficult." (Barry Froggatt) - Julia Liddle
"Julia is one of the most delightful, thoughtful, warm and enthusiastic volunteers – quite exceptional." (Tracey Martin)
Patricia Taylor Award for Excellence in Service
- Glen Jarvis
"Always goes the extra mile to ensure all his work is done to a very high standard." (Clair Powell) - Karen Evans
"She has always gone the extra mile to make the patient’s journey a pleasurable one." (Roberta Batchelor) - Beverley Southall and Ram Chatha [winner]
"Their kindness and care carried us during some of the darkest moments – we will never forget them." (Natalija Djukic)
Team of the Year Award
- Cardiology [winner]
"No matter the age or colour, we were all treated with the most kindness and respect." (Irene McCallum) - Emergency Department
"Time is key and the team does an excellent job in caring efficiently." (Thomas Cheri) - Ophthalmology
"They go out of their way to help patients and other disciplines." (Sutej Sivia)
The Queen Elizabeth Hospital Birmingham Charity's Charity Supporter of the Year Award
- QEHB Charity Volunteers
"They have become an invaluable part of our charity team … always happy and cheerful." (Maryanne Meredith) - Darren Taylor [winner]
"He is always prepared to help us in any way he can." (Anne Waller) - Garth Cruickshank
"Nothing is too much trouble for him and he makes everyone feel special for raising funds." (Mike Hammond)
Volunteer of the Year Award
- Endoscopy Volunteers – Peggy Coverson, Lorraine Ingold and Sheila Garlick [winner]
"They make the all-important cuppa for our patients – we’d be lost without them!" - Jean Wood, Mo Mohammed, Ese Yawa Asiama
"Truly dedicated! We are eternally grateful to them." (Clinical Photography Team) - Henry Clare
"Henry comes onto the ward full of smiles, jokes and ready to support the patients." (Liz Simpson)
Outstanding Achievement Award
The Outstanding Achievement Award was awarded to the A&E department.
All other nominees
- Ambulatory Care
"They were all excellent."’ (Raymond Brown) - Angela Barbour
"She works tirelessly to ensure the ward and staff are practising to the highest possible level." (Samantha Singh) - Angela Gilkes
"Nothing was too much trouble for her; she was lovely and made you feel welcome at a very difficult time." (Sian Whitaker) - Ann Penny
"She shows enormous dedication to her work and has helped many thousands of patients." (Huw Cooper) - Anne Cox
"She’s passionate about her work, ensuring that patients are treated in the most effective way." (Davina Thomas) - Anne Hughes
"Anne always goes above and beyond the call of duty, and is the most hardworking individual I’ve met." (Karnjit Johal) - Barry Boland
"He has been an outstanding educational supervisor and invested his own time towards training above and beyond normal expectations." (Emma Jenkinson) - Booking Centre team
"Hard working, diligent and supportive is how you may describe the Booking Centre." (Lyndsey Potter) - Bozena Lukasik
"She always displays a keenness to learn… far above what is expected of her." (Ian Wilson) - Carmel Dorricott
"Is willing to lend a hand with an unflappable manner and a smile on her face." (Eve Sutton) - Carmel Maguire
"Her encouragement, warmth and care makes me always look forward to my weekly visits." (Peter Kamara) - Carol Downing
"She works very hard, often over and beyond her normal hours of work." (Hannah Bryant) - Cathy Martin
"Cathy always puts the patient first and the needs of others above her own." (David Smith) - Cellar Restaurant Catering team
"They are real unsung heroes within the hospital community." (Maryanne Meredith) - Cheryl Posadas
"Cheryl is a very hard worker and always gives the best care to the patient." (Louise Murphy) - Claire Goddard
"She changes lives and makes the worst possible scenario somehow more bearable." (Will Garratt) - Clare Muchetu
"Clare was always attentive and caring, with maximum attention to detail." (John M Stone) - Col Andrew West and the Imaging team
"Col West and his team are an outstanding example of what delivering the best in care is all about" (Phillipa Bridgeman) - Colin Dawson
"He was a pleasure during my stay in hospital, always smiling and being cheerful." (Janet Bibbings) - Colorectal nurses
"Every day, they go above and beyond and you definitely feel at the centre of their care." (Jacqueline Gould) - Coronary Care Unit
"The care and attention to patients and visitors is second to none." (Sheila Smith) - Dawn McKenna
"Always involved – she is an asset to the Trust." (Beverley Hook) - Debbie Skillett
"Cardiac advanced life support would not have got off the ground without her." (Kate Graystone) - Debby Edwards
"Debby works tirelessly … she really is an inspiration in clinical leadership" (Patsy Clifton) - Declan Costello and his ENT team
"I am grateful for the individual attention and interest taken in my welfare." (Stephen Rout) - Deepa Bose
"Her care and friendly manner along with her surgical skills have given me my life back." (Michael Hartley) - Desmond McGuire
"He was there to walk me to theatre, which he did, on his day off." (Angela Coulson) - Division D professional development nurses
"They ensure staff are equipped to do their jobs and patients receive a safe, high quality service." (Elaine Wylde) - Donna Ward
"Donna is one of the kindest nurses and always does what is best for the ward." (Terri Herbert) - Eilene Galang
"Very hard working and supportive – she is diligent and works from her heart." (Fadi Salaam) - Emma Finlay
"Her hard work and dedication was the glue that kept our team together." (Ashley Nash) - Emma Welch
"She ensures excellent communication and inspires professionalism in all staff on the ward." (Karan Goswami) - Faith and Community Centre
"I felt a reassurance and sense of empathy, both of which added a real depth to my holistic care." (Reverend Jayne Adams) - Fay Prince
"She is caring very professional to both her patients and their relatives." (Suzanne Griffin) - Gemma Botterill
"Words are not enough to explain how wonderful this nurse is." (Peter Kamara) - Georgina Embley
"Georgina is an outstanding member of Ward 407. Her motivation and enthusiasm are contagious!" (Davina Thomas) - Glynn Peers
"He always puts the service and the patient first." (Sharon Walker) - Grace Howell
"Grace went out of her way to ensure I had the right nursing care." (Jack Wilcox) - Gwen Cooper
"Developed ‘Food for Thought’ bringing patients together over meal times to encourage nutritional intake." (Nikki Folland) - Hands department
"The team are very innovative, and are passionate about delivering the best in care for their patients." (Leanne Black) - Hayara Mohammad Jan
"I think her professionalism, personality and obvious love of her job really do make a difference." (Liz McAlister) - Health Advisers team
"This team works endlessly … they come in on days off and support all their patients." (Deborah Goddard) - Heart/Lung Transplant team
"It has put my faith back into the NHS that staff of this quality are employed." (Jo Goodchild) - Ian C Wilson
"Mr Wilson provided the utmost dedication and care to my mother." (Michelle Shenton) - Imad Soryal and Nicole Toghill
"They display the most astonishing level of personal care and attention for their patients." (Andrea McGill) - Information desk porters
"The hospital would not function without their dedication and hard work." (Maddy Madigan) - IT Service Desk team
"Their work is vital in helping clinical teams to deliver excellent care to patients." (Tracey Martin) - Jackie Griffiths
"Consistently works over and above expectation, always prepared to go the extra mile." (Catherine Elliott) - Jacquie Hall
"She went out of her way … patient dignity is very important to her." (Amanda Smith) - Jeanette Douglas
"Jeanette is dedicated to CDU, constantly striving to make a difference." (Laura Chambers) - Jemma Pooler
"An inspiration and a true role model, always striving to give the best care possible." (Rosemary Stewart) - Jim Fortaleza
"Patients look forward to his visits, often asking me when he is in next." (Darren Pratley) - Jo Thorpe
"In my opinion, the ‘perfect physio’ – they should all be like her." (Helen Pryce) - Joanna Swan
"She has inspired and supported her team, which has impacted positively on patient outcomes." (Carolyn Pitt) - Joanne Plumb
"She is an advocate for innovation – her main priority is always the patient." (Helen Hunt) - Jodie Hunt
"She has made a positive impact to thousands of patients with breathing disorders." (Shyam Madathil) - John Watkinson
"Knowledgeable, polite, caring … simply the ‘Lionel Messi’ of medical care." (Paul Darby) - Julia Jones
"Julia takes efficiency to a whole new level. Always friendly; always professional." (Matt Fowler) - Julia Sawkings
"Jules did a brilliant job in getting my fitness back." (John Orchard) - Julia Sawking’s Physiotherapy team
"Such care and patience from the staff does a great job in healing people." (Suchma Malhi) - Karen Cheshire
"She is hardworking, loyal and trustworthy, and gives outstanding care." (Matthew Parker) - Karen Evans
"She has always gone the extra mile to make the patients’ journey a pleasurable one." (Roberta Batchelor) - Karen Healy
"I can say, in all honesty, that we would never have got through last year without her!" (Helen Pryce) - Karen Lindley
"Karen’s determination to improve and develop our balance (therapy) work has been key to its success." (Huw Cooper) - Karen Sturge
"She remembered my name after not seeing me for over two years. I was most impressed by this." (Anne Draisey) - Karl McIlwaine
"Karl ‘The Welcomer’ was wonderful – thank you so much." (Raga Abdi) - Kate Gee
"Kate provided an innovative and fun solution called ‘Strictly Not Rehab’." (Margaret Harries) - Kate Rogers
"Always attentive and chatty, she’s friendly yet efficient in ensuring treatment and care." (John M Stone) - Kathryn Robinson
"Excellent team worker – going the extra mile for the patients." (Carmen Rasanu) - The Kay Kendal Haematology Outreach team
"This is a successful new service which has improved the patient pathway." (Shirley Aston) - Khalid Baloch
"Dr Baloch saved my leg – eternally grateful." (Anthony R McIlwain) - Kirstie Owens
"Through sheer hard work and dedication, she ensured the department achieved its accreditation." (Teresa McIntosh) - Lin Clarke
"She epitomises the best in clinical standards and is constantly trying to innovate." (Paul Bird) - Linda Johnson
"Treatment’s more like a visit to a tried and trusted friend – I can’t thank her enough." (Sue Burdett) - Linda Sturmey
"Since Linda became housekeeper to Ward 514, she has made herself impossible to do without!" (Lisa Haydon) - Linda Williams
"Many of my colleagues are tremendously grateful to Linda for her dedication and hard work." (Sarah Day) - Lorraine Ingold
"She’s always willing to go the extra mile – we’d be lost without her!" (Sally Weston) - Mairead Clune
"She is so kind and patient, explains everything and is very caring." (Maria Aure Da Silva) - Margaret Brant
"Feedback we receive from patients often mentions Margaret as giving outstanding care." (Jack Richards) - Maria Rogers
"Maria really does deliver the highest standard of care and is a superb role model." (Tracey Martin) - Maria Round and Liver Outpatients
"They’ve held raffles, tombolas and bucket collections and have taken part in fun runs to raise money." (Anne Waller) - Marje Shirley
"For excellent care, exceptional kindness and efficiency, and for being lovely, bubbly and kind." (Fran Fletcher) - Martin Coogan
"He is always polite, very hardworking and conscientious." (Simon Sharpe) - Mary McMaster
"Mary is an excellent mentor … she is the type of nurse I aspire to be." (Charlotte Rideout) - Matthew Groombridge
"Matthew made me feel very dignified throughout my stay." (Harjinder Kaur) - Merrily Ebanks
"I’ve always known how good she is at her job – it is a pleasure working with her." (Louise Bailey) - Michael Berry
"For his innovative treatment of acutely ill CDU patients, significantly improving patient experience and quality of care." (Mohammed Akber) - Michelle Astley
"Michelle goes above and beyond to make patients feel loved and cared for." (Abdul Rahim-Ali) - Michelle Dandy
"Michelle always has time to listen to the patients." (Monica Dignan) - Michelle Duggins
"She never forgets there is a patient behind all the admin and organisation in her job." (Toni Jenkins) - Mohammed Akhtar
"So far he has raised in excess of £5,300 which is an amazing effort." (Maryanne Meredith) - Mohammed Nazir
"We continually receive praise for him … not only of his hard work but his personality." (Simon Sharpe) - Molecular Pathology team
"The entire team is committed and go ‘above and beyond’ what is expected of them." (Susan Sharpe) - MRI Bookings and Scanners team
"I continue to be astonished at their ability to move mountains and their 'can do' culture." (Andrew Filer) - Nelson Lumacad and Alan Lobusta
"We could never have got through this emotional rollercoaster without them." (Yasmeen Kauser) - Nikki Folland
"She is a tremendous teacher and shares her skills with the nursing staff." (Mary McMaster) - Oncology/Haematology Physiotherapy team
"They provide a dynamic and exciting physio service for the young people we work with." (Sarah Turley) - Pamela Page
"Pam is the hardest working and most thorough cleaner I have ever met." (Kelly Hollier) - Pankaj Das
"Pankaj is a fantastic team player with a brilliant eye for innovation." (David Riddington) - Pauline Hibell
"Because she is kind and caring – a good personality." (Maria Da Silva) - Peter Gan and his team
"I should not have recovered after the aneurism and brain bleed, but I did with their help and treatment." (Mark Watson) - Phil Wakeley
"He is always helpful and willing, never complaining and always going the extra mile." (Medical Illustration) - Philip White and Steve Jones
"Attentive, efficient, friendly and encouraging." (John M Stone) - Garth Cruickshank
"He treated me so well before my operation – I could not have asked for better." (Anne Dunn) - Rachel Burton and the Learning Hub team
"Over the past 9 months INSPIRED has supported 160 patients back into work!" (Elizabeth Rankin) - Ram Malladi
"Ram Malladi – a doctor in a million! And a gentleman too, who always has a smile!" (Anita Lewis) - Reception team, Outpatients Area 4
- "QEHB should be proud to have them as a ‘front-line face’." (Ruth Jones)
- Resuscitation team
"I feel confident knowing that should any patient require resuscitation the team will be there." (Rebecca Ladley) - Richard Gledhill
"He went more than the extra
mile – Richard went out of his way to help my husband." (Diana and Eric) - Rita Jones
"Nothing is too much trouble and she takes real pride in her work." (Don Sims) - Robyn Kemp
"Robyn has been lovely, kind and very caring." (TB Mutton) - Ronan Treacey
"I received splendid treatment and advice prior to the operation. He was splendid." (Andrew Brooker Carey) - Rosalind Mitchell and her neurology team
"This team are champions – without their care and true compassion my life would be very much poorer." (Janet Smart) - Rosalyn Cooke
"Ros gave consistently outstanding service for several months." (Jacki Duff) - Roy Taylor
"He was charming, considerate and astoundingly efficient." (Anwar Shah) - Royal Centre for Defence Medicine
"The staff in RCDM are amazing supporters of the QEHB Charity team." (Maryanne Meredith) - Sajjad Rajpar
"For excellent care, exceptional kindness and efficiency, and being lovely, bubbly and kind." (Fran Fletcher) - Sandra Rollins
"She is an excellent cleaner and even painted the doctors’ rooms one weekend." (Matthew Payne) - Sandra Styler
"She always goes the extra mile to ensure everyone in the team is happy." (Sue Moorfield) - Sanjeet Agrawal
"He put me at ease and provided excellent service to me that I will not forget." (Shiraz Hussain) - Sara Bardell
"She always gives me that extra time and care when looking after me." (Peter Kamara) - Sarah Davis
"Sarah is a great example of a manager and is a good role model for others." (Tina Wall) - Sarah Wilson
"She puts 100% into everything she does and always puts the patient first." (Caroline Miller) - Sharon Horley
"She works very hard often to ensure that administration runs smoothly for our services." (Hannah Bryant) - Shipla Shah
"Is an outstanding doctor … makes you feel like you are the most important patient in the whole hospital." (Terry Pendry) - Simon Bach and his colorectal surgery team
"I am now fully recovered and am full of gratitude to him and his team." (Jospehine Jones) - Simon Radley
"Simon Radley is extremely empathic, efficient, kind and clearly highly skilled in communication." (Jane Helen Rochfort) - Sophie Castleman
"Whenever I am an inpatient she makes me feel as if I am home with my family." (Peter Kamara) - Stacey Gamble
"Her patient care went above and beyond what was required." (Megan Burgess) - Stephen Groves and Ward 513 team
"Their approach to infection prevention and control has been exemplary." (Clair Phillips) - Stuart Green
"He is doing a 100-mile bike ride from London to Birmingham to raise funds for the QE Cancer Appeal." (Maryanne Meredith) - Suzanne Robinson
"She is the type of individual that does everything to please the patients." (Andrea Davis) - Taslim Kosar
"She goes the extra mile and has inspired me to carry myself in the same way." (Laura Fage) - Terry Anderton
"She’s a friend to everyone that works here, dedicated and always dependable." (Gill Royston) - The Critical Care team
"I was comforted by the gold standard of one-to-one care John received." (Bevelie Shember) - The Division D Audit team
"The team have a tremendous record in finishing what they start and implementing high quality change." (Nicholas White) - The Division D matrons
"They always make tough decisions with honesty and in a really good-natured way." (Nicholas White) - The Interventional Radiology Nursing team
"I commend them on their continued hard work and dedication to their role." (Jan Vallance) - The Maxillofacial team
"They didn’t just give me new ears; they gave me confidence to tackle life head on." (Joshua Bull) - The Patrick Room volunteers
"The volunteers are very dedicated to their role" (Paul Litchfield) - The Specialist Skin Cancer Multi-disciplinary team
"The team regularly introduce new surgical techniques and cancer treatments." (Nicholas White) - Thomas Dempsey
"He has outstanding leadership skills and is an unfailing support to his team." (Nicola Cullen) - Tiffany Noble
"Always there ready to put the patients’ minds at ease when problems arise." (Christine Gough) - Timothy Martin
"Staff of his calibre are an asset to the hospital – I am truly grateful for everything." (Terry Pendry) - Timothy Wong
"Tim’s bedside manner is exceptional – calm, reassuring and the ultimate professional." (Toby Smith) - Tina Spencer-Rouen
"She goes that extra mile to ensure your stay is as happy as it can be." (Michael Reeves) - Tissue Viability Nursing team
"They have displayed courage, determination and tenacity during the team transition." (Carolyn Pitt) - Tom Gaffey
"What was a very frightening time was made easier with Tom’s help and support." (Kathryn Cooper) - Tracy Chapman
"The care she provides is reflected through patients' and staff’s positive feedback." (Rajbinder Kaur) - Trauma and Orthopaedics Pre-admission Screening
"Very efficient manner, professional but friendly. Their communication skills are the best!" (Anne Marie Avian) - Troy Barker
"Troy is a fantastic porter who always stops for people and always helps whenever he can." (Louise Bailey) - Urology staff – Ward 624
"They build strong relationships with each other, patients and relatives." (Emma Toman) - Vijay Dabhi of Health Informatics and his team
"Vijay has worked with me to develop my thoughts into tools that have had real benefits for patients." (Mercia Spare) - Ward 302
"The whole team gave my dad the most wonderful care and kindness during his stay." (Natalija Djukic) - Ward 408
"I want to thank the whole team for the excellent care I received." (Mrs Jamieson) - Ward 410 housekeeping assistants
"They take great pride in the cleanliness of the ward – a true inspiration." (Lisa Miruszenko) - Ward 412
"They are an incredible team of outstanding, dedicated, professional and above all caring staff." (Claire Thompson) - Ward 412 Housekeeping team
"They go that extra bit and are an asset to this Trust." (Simon Sharpe) - Ward 513
"The team deliver exceptional care to patients, staff and relatives." (Rupa Joshi) - Ward 514
"They have demonstrated a positive impact on patient well-being, improving care quality outcomes." (Phil Walshe) - Ward 518
"Their unending support for my family kept me going at a very emotional time." (Liz Darlow) - Ward 624
"They represent everything that is great about the NHS." (Teresa McIntosh) - Ward 625
"Hospital stays are not the nicest thing but Ward 625 made my stay very bearable." (Mrs Joan Brough) - Young Persons Unit
"The way they care for the younger patient is truly amazing!" (Emma Harris) - Zahr Saed and Adele Lewis
"They go above and beyond their duty … we are very lucky to have them." (Sharon Maguire)
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