Dedicated resources that support the Critical Care Service include a pharmacist technician, a stores and equipment team, professional development nursing, physiotherapy rehabilitation and administrative teams. The unit also has two clinical quality nursing posts, offering support to the unit managers in their day to day management of the unit, dealing with any quality issues surrounding patient care.

Critical Care is a member of the Midlands Critical Care Networks (MCCN).  It is the collective entity for the original critical care networks of Central England (CENet), Birmingham & the Black Country (BBCCCN) and North West Midlands (NWMCCN). This partnership between NHS Trust hospitals and the Primary Care Trust commissioners work together to jointly review, plan, commission and develop critical care services within the Midlands. Critical Care also participates in the submission of data to the Intensive Care National Audit & Research Centre (ICNARC).

The trust uses an electronic system for prescriptions, tests, investigations and monitoring patient care (PICS). These are reported on Trust wide dashboards as an auditing tool.